Athens Key Hotel, Trademark Collection by Wyndham

The hotel was in a very good location, only 5 minutes walk from the station and other transport connections. There is a nice view of the Acropolis from the hotel restaurant, absolutely beautiful sight in the morning sun. The hotel was very clean and nice looking, just as in the pictures. Staff were very nice and even welcomed us with a complementary bottle of wine and fruits.

The hotel staff were all friendly and very helpful. At breakfast there was a vast choice of food which was great but the cooked foods were luke warm. We were upgraded to an executive room which was clean and comfortable but not particularly special. There was a bottle of red wine waiting for us as a gift from the hotel.

On my arrival at the hotel, I wasn't happy with the noise level in my room (I am a light sleeper). Without any fuss, the excellent Christiana changed my room in minutes and refunded the difference in room rate. If only all hotel people were as dedicated and conscientious! Amazing service! I would definitely stay here again, as I told Christiana. Breakfast was OK if not amazing, but the service was impeccable. I mentioned to the staff that the juice was a little watered down. Without trying it, the member of staff made me a freshly squeezed orange juice at no charge. Exemplary service! The location is great for central Athens. 20 minutes' walk through mostly pedestrianized streets and you are in Monastiraki.

The hotel staff were amazing, from reception to breakfast servers (or the bar at night at the terrace), everyone was all smiles, helpful & kind. I asked for a late checkout & they gave me what other hotels would charge me for at least 1/2 day. The people were a big win for me! Breakfast was simple but filling its purpose (maybe chocolate croissants shouldn't be overcooked, that's all). The rooms & corridors were quiet and that's great to get a proper rest.

The cleanliness of the room & hotel in general was exemplary. Information about the hotel was really good - informed us that it was a new hotel & that not all facilities were up & running & that this was reflected in the room rate. The view of the Acropolis from the roof top bar was really good, as were the bar staff.